Mathews Company (M-C) has announced thirty top-level grain dryer dealers have earned M-C’s Mark of Excellence accreditation for 2016-2017.
The Mark of Excellence Dealer Program establishes a universal set of standards that recognizes full-service dealers who have made a significant investment in facilities, parts, service, employees, promotion, product and technical training, and has established clearly defined business and sales goals. Mark of Excellence dealers are factory-trained, authorized, full service dealers who provide M-C’s complete product line up, and who are committed to providing excellent customer service, according to Jeremy Kemp, Sales & Marketing Manager.
“This status is meaningful to producers looking for grain dryers,” said Kemp. “They can have assurance that they are dealing with a professional business operation with exceptional product knowledge and expertise, who can offer competitive prices, and a variety of products to meet their needs.”
In addition, Mark of Excellence dealers complete on-going training to gain high-level product knowledge, and have completed certification in core classes at M-C University for Technical Service Training. Dealers must re-qualify every two years to ensure they continue to meet the standards and to ensure the integrity of the program.